At z7com, your privacy matters. This Privacy Policy explains exactly what personal data we collect from Pakistani users, how we use it, who we share it with, and what rights you have over your own information. Please read it carefully alongside our Terms & Conditions.
The cards below summarise the most important points of this policy. They are provided for convenience only — the complete legally binding text follows further down this page.
We collect registration details (name, date of birth, CNIC number where required), contact information, payment transaction records in PKR, device and browser data, and gameplay activity logs necessary to operate your z7com account securely.
Your data is used to verify your identity, process deposits and withdrawals, fulfil KYC obligations, personalise your platform experience, send relevant promotional offers (with consent), and comply with our legal and regulatory obligations.
Data is shared only with trusted service providers — payment processors, KYC verification partners, fraud-prevention services and hosting providers — who are contractually bound to protect your information. We do not sell your personal data to third parties.
z7com implements industry-standard technical and organisational safeguards including encryption in transit, access controls, regular security audits and staff training to protect your personal data against unauthorised access, disclosure or loss.
You have the right to access, correct, delete or restrict processing of your personal data, and to withdraw consent where processing is consent-based. Submit a data request through our support team at any time.
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z7com ("we", "us", "our", "the Platform") is committed to protecting the personal data of all users who access our online gambling information and platform services at z7com.cam. This Privacy Policy ("Policy") sets out in clear, structured terms how z7com collects, processes, stores, shares and safeguards your personal information in connection with your use of the Platform.
This Policy applies to all users of the Platform regardless of their location, with specific contextual references to Pakistani users for whom the Platform is primarily designed. All content on this Platform is published in English.
By registering an Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gambling policy, both of which are incorporated by reference.
z7com does not represent that data processing under this Policy is authorised or supervised by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any Pakistani federal or provincial authority. Users in Pakistan are responsible for satisfying themselves as to applicable local data-protection and online-gambling laws before registering or using the Platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
When you create an Account on z7com, we collect the information you provide directly, which typically includes: full legal name, date of birth, gender, residential address (including city — for example, Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar), nationality, email address, mobile phone number and a chosen username and password.
3.2 — Identity Verification (KYC) DataTo comply with age verification and anti-money-laundering obligations, we may collect copies of government-issued identity documents such as your Computerised National Identity Card (CNIC), passport or driving licence, and proof-of-address documents. Biometric data is not collected directly by z7com — identity document processing is handled by our contracted KYC service providers under strict data-processing agreements.
3.3 — Financial & Transaction DataWe collect records of all deposits, withdrawals and betting activity associated with your Account, including transaction amounts in PKR, payment method references and timestamps. References to payment instruments such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah in your transaction records are contextual only and do not imply any endorsement or partnership with those providers.
3.4 — Technical & Device DataWhen you access the Platform, we automatically collect certain technical data including: IP address, browser type and version, operating system, device identifiers, screen resolution, referring URLs and session duration. This data is collected through server logs and cookies.
3.5 — Usage & Behavioural DataWe collect data about how you interact with the Platform, including pages visited, features accessed, game categories browsed (such as cricket betting, PSL markets, live casino, slots or esports), bet placement patterns, session frequency and responsible gambling tool usage.
3.6 — Communications DataIf you contact our support team by email or live chat, we retain records of those communications, including the content of messages and any attachments provided, for a period consistent with our retention schedule set out in Section 8.
3.7 — Marketing PreferencesWhere you have provided explicit consent to receive marketing communications, we collect and store your stated preferences, including preferred language (English and, where requested, Urdu-language support), communication channel and interests such as sports, casino games or promotions.
The table below provides a structured overview of data categories collected by z7com:
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, email, DOB, address, username | Provided by user at sign-up |
| KYC / Identity Data | CNIC copy, passport, address proof | Uploaded by user during verification |
| Financial Data | Transaction amounts (PKR), payment references | Automatically generated by platform |
| Technical Data | IP address, browser, device ID | Automatically via server logs & cookies |
| Usage Data | Pages visited, bets placed, session length | Automatically via analytics tools |
| Communications Data | Support emails, chat transcripts | Provided by user when contacting support |
| Marketing Preferences | Consent records, channel preferences | Provided by user via preference settings |
z7com processes your Personal Data on one or more of the following legal grounds, depending on the specific processing activity:
We use your registration and identity data to create, maintain and secure your z7com Account, authenticate your login sessions, process password resets and manage account closure requests.
5.2 — Payment ProcessingFinancial data is used to process deposits and withdrawal requests in PKR, verify ownership of payment instruments and maintain accurate transaction records for audit and dispute-resolution purposes.
5.3 — KYC & ComplianceIdentity and verification data is used to fulfil our age-verification obligations (18+ or the higher minimum required by the operator or licence jurisdiction), confirm your identity for withdrawal processing and satisfy AML screening requirements.
5.4 — Platform PersonalisationUsage and behavioural data is used to personalise your experience on z7com, including surfacing relevant sporting markets (such as Pakistan cricket, PSL T20 or ICC tournament betting), tailored promotions and recommended game categories.
5.5 — Responsible Gambling MonitoringWe use account and behavioural data to monitor gambling patterns and identify potential signs of problem gambling. This data supports the operation of responsible gambling tools, including deposit limits, loss limits, reality checks and self-exclusion as described in our Responsible Gambling Policy.
5.6 — Fraud & SecurityTechnical and usage data is used to detect, investigate and prevent fraudulent activity, bonus abuse, money laundering, account takeover attempts and other security threats to the Platform and its users.
5.7 — Marketing CommunicationsWhere you have provided explicit consent, we may use your contact details and preference data to send promotional emails, SMS messages or in-platform notifications about offers, new features and upcoming sporting events. You may withdraw this consent at any time via your Account settings or by contacting our support team.
5.8 — Legal & Regulatory ComplianceWe may process and retain your Personal Data to the extent required to comply with applicable legal obligations, respond to lawful requests from competent authorities, enforce our Terms & Conditions or defend legal claims.
We share Personal Data with contracted third-party service providers who process data on our behalf, including: KYC and identity verification partners, payment processing providers, cloud hosting and infrastructure services, customer support platform vendors, fraud detection and cybersecurity providers, and email and SMS delivery services. All such providers are bound by data-processing agreements that prohibit them from using your data for any purpose other than providing services to z7com.
6.2 — Legal & Regulatory DisclosureWe may disclose Personal Data to competent regulatory, law enforcement or judicial authorities where we are legally required to do so or where disclosure is necessary to protect the rights, property or safety of z7com, its users or the public.
6.3 — Business TransfersIn the event of a merger, acquisition, restructuring or sale of all or part of z7com's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer that materially affects your privacy rights.
6.4 — No Sale of Dataz7com does not sell, rent or trade your Personal Data to third parties for their own marketing or commercial purposes. Data sharing is limited strictly to the categories described in this Section.
Payment Provider Disclaimer: Where your transaction records reference payment instruments including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah, those references are contextual identifiers only. z7com does not share your personal data with those institutions for marketing purposes, and their mention does not imply any endorsement of z7com or online gambling by those providers.
z7com operates internationally and your Personal Data may be processed and stored on servers located outside Pakistan. Where data is transferred to countries that may not provide the same level of data protection as your home jurisdiction, z7com takes appropriate safeguards to ensure your data remains protected, including by entering into standard contractual clauses with data processors or relying on other recognised transfer mechanisms.
By using the Platform, you acknowledge and consent to the transfer of your Personal Data to servers and processors in jurisdictions outside Pakistan where z7com or its service providers operate, subject to the safeguards described in this Policy.
Personal Data associated with an active Account is retained for as long as your Account remains open and for a reasonable period thereafter to handle any outstanding transactions, disputes or support queries.
8.2 — Closed AccountsUpon account closure, z7com retains Personal Data — including identity documents, transaction records and communications logs — for a minimum period as required by our applicable regulatory obligations and licence conditions. This period is typically five (5) years from the date of account closure, though longer retention may apply where required by law or ongoing legal proceedings.
8.3 — Marketing DataWhere processing is based solely on consent for marketing purposes, your data will be deleted or anonymised promptly following withdrawal of consent, unless retention is required for another lawful purpose.
After the applicable retention period has elapsed, Personal Data is either securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
z7com implements industry-standard security measures to protect your Personal Data, including TLS encryption for all data in transit, encrypted storage for sensitive data at rest, multi-factor authentication for administrative access, firewall and intrusion-detection systems, and regular vulnerability assessments and penetration testing.
9.2 — Organisational SafeguardsAccess to Personal Data within z7com is restricted on a need-to-know basis. Staff with access to personal data undergo regular data-protection training. Our data-processing agreements with third-party providers include mandatory security standards and breach notification obligations.
9.3 — Your ResponsibilitiesYou are responsible for maintaining the confidentiality of your Account login credentials. Do not share your password with any third party. If you suspect unauthorised access to your Account, contact our support team immediately at [email protected].
9.4 — Data Breach NotificationIn the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, z7com will notify affected users without undue delay and take all reasonable steps to mitigate the impact of the breach.
Cookies are small text files placed on your device when you visit the Platform. They enable the Platform to recognise your device, maintain your session and collect analytical information about how the Platform is used.
10.2 — Types of Cookies We UseYou can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Instructions for managing cookies are available in the help documentation of all major browsers.
Subject to applicable law and our regulatory obligations, you have the following rights in respect of your Personal Data held by z7com. To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe, typically within thirty (30) days.
Request a copy of all Personal Data we hold about you.
Request correction of inaccurate or incomplete Personal Data.
Request deletion of your Personal Data where no legitimate grounds for retention exist.
Request that we limit processing of your data in certain circumstances.
Receive your Personal Data in a structured, machine-readable format where technically feasible.
Object to processing based on legitimate interests, including direct marketing.
Withdraw previously given consent for marketing or non-essential cookie processing at any time.
Request human review of any solely automated decision that significantly affects you.
Please note that certain Personal Data cannot be deleted prior to the expiry of our mandatory regulatory retention period, even upon your request. This applies particularly to KYC documents, transaction records and communications relevant to AML compliance or ongoing disputes. We will inform you of any such limitation when responding to your erasure request.
The Platform is strictly intended for adults aged 18 years or above, or the higher minimum required by the applicable operator or licence jurisdiction. z7com does not knowingly collect Personal Data from individuals under the minimum age. If we become aware that a minor has registered an Account or provided Personal Data, we will close the Account immediately and delete the associated data, subject to any mandatory regulatory retention obligations.
If you believe that a minor has created an Account on the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
The Platform may reference or display contextual mentions of third-party services — such as familiar Pakistani payment providers like Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — purely for informational context. z7com is not responsible for the privacy practices or content of any third-party websites or services, and their mention does not constitute an endorsement or affiliation.
This Policy applies solely to data collected and processed by z7com through the Platform. We encourage you to review the privacy policies of any third-party services you access independently.
z7com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or platform features. When material changes are made, we will notify registered users via email or prominent in-platform notice at least seven (7) days prior to the effective date of the change, where reasonably practicable.
The "Last Updated" date at the top of this page will be revised whenever the Policy is amended. Your continued use of the Platform following any amendment constitutes your acceptance of the updated Policy. If you do not agree with a material change, you may request account closure before the effective date.
We recommend bookmarking this page and reviewing it periodically. For a summary of previous policy versions or to request a copy of an earlier version, please contact our support team.
If you have any questions, concerns or requests regarding this Privacy Policy or the way z7com handles your Personal Data, please contact our support team. We aim to handle all privacy-related queries promptly, with an initial response typically provided within 48 hours of receipt.
Support is provided in English. Urdu-language assistance is available upon request for users in Pakistan.
Email: [email protected]
This email address is displayed as plain text only and is not a clickable
link. Please copy the address into your email client to send a message.
For data subject requests (access, erasure, rectification), please include
"Privacy Request" in your subject line along with your registered username
and the nature of your request.
For responsible gambling concerns, please also visit our Responsible Gambling page. For general platform questions, see our FAQ page.
Now that you understand how z7com handles your personal data, explore the full platform — or review our other policy pages for complete peace of mind before getting started.
18+ only. Gambling involves financial risk. Please gamble responsibly and comply with applicable local laws. z7com does not claim government authorisation in Pakistan.